In-Store Pick-Up FAQs

In-store hours are 8AM-11PM for our Sahara, Henderson, and NLV stores and are 9AM-10PM at our Reno and Pahrump stores.

There is no order minimum for in-store pickup and shopping.

In-store pickups are now accepting both debit/cashless ATM and cash payments. 

Yes! Come on in and our friendly staff will take care of you.

Simply swipe your debit card, you’ll round up to the nearest $10 increment, and your patient advisor will provide you with exact change. On your bank statement, the posted transaction will state “ATM WITHDRAW” followed by the date and our store address. There is a $3.50 transaction fee and your bank may charge you an additional withdrawal fee. Please also be aware of your bank’s daily withdrawal limit.

As soon as you receive your order confirmation notification, head down to the store to pick up your order. All orders must be picked up within 5 hours of placement or they will be cancelled.

We have clearly marked designated parking areas for pickup.

All orders must be picked up by 11PM for our Sahara and Henderson stores and by 10PM at our Reno store or your order will be cancelled and you will have to reorder the following day. All orders must be picked up within 5 hours of placement or they will be cancelled.

Recreational customers can purchase from all of our locations.

Medical Patients can purchase all of our stores, please see below for information regarding medical tax rates. All medical customers must present a valid medical card at checkout when picking up an order.

For our Sahara and Henderson stores, please request any medical products in your order notes (at checkout under +Special Instructions) or call your store. All of our other locations are not licensed to sell medical dosed products.

Medical patients at our Sahara and Henderson stores: to ensure you receive your medical tax rate, please indicate “medical” in your order notes (at checkout under +Special Instructions) or call your store. For all other locations, we will provide a 10% discount to offset the excise tax.

For Wisdom Discounts, Veterans Discounts, and Rewards Points please indicate all applicable discounts in your order notes (at checkout in the +Special Instructions area) or call your store.